Bottomline on ROI: An Overview Learn the fundamentals of the ROI Methodology. During this session you will learn the five critical components that make the ROI Methodology work. Upon completion you will be able to:

• Describe the five components of the evaluation puzzle
• Identify the five levels of the ROI Methodology
• Determine which programs are candidates for evaluation up to ROI

Collecting Data at Multiple Levels

No one best way to collect data exists. The right data collection approach depends on a variety of factors. Learn what factors to consider when selecting data collection methods. Upon completion, you will be able to:

• Identify five ways to collect data
• Determine the best data collection method given your specific project
• Select the most credible source of data for your project
• Determine the best timing for data collection given the project at hand

Isolating the Effects of Your Programs

Do your stakeholders ask this question: How do you know it was your program that caused the results? Demonstrating the linkage between a program and improvement in key business measures is a must, if you want your study to be credible.  Upon completion of the session, you will be able to describe how to isolate the effects of your programs using:

• Control groups
• Trend line analysis
• Estimations

Converting Data to Money and Calculating ROI

To get to ROI, you must get to the money. Learn a variety of techniques you can use to convert business measures to money along with the four-part test to help determine when to report the improvement in a measure as an intangible benefit. Upon completion of the session, you will be able to:

• Identify techniques to determine the value of a measure
• Follow five steps to convert a measure to annualized monetary benefits
• Apply the four-part quiz to determine when to report benefits as intangible
• Calculate the ROI

Putting ROI to Work: A Case Study

Theory that supports the ROI Methodology represents sound research practice. But nothing is as meaningful as the actual application. During this session, you will learn how the ROI Methodology was applied to a specific case study. Upon completion of the session, you will be able to:

• Describe the practical application of the ROI Methodology
• Identify next steps you can take to apply the process in your organization
• Successfully pass the ROI Quiz