The Consultant’s Scorecard

$34.95

This book offers simple data collection techniques to help consultants in any industry measure the value of their work for clients. The book also explains how clients can and should hold their consultants accountable for delivering measurable results. (2011)

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By Patricia Pulliam Phillips and Jack J. Phillips

Whether yours is a small one-person organization or a large mega-consulting powerhouse, the revised edition of The Consultant’s Scorecard helps you move past the same old promises and provide cold, hard proof of success–which you must offer if you want to compete in today’s fiercely competitive and fast-growing consulting industry.

Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this book helps clients determine the validity of prospective consultants’ promises and track progress after hiring.

The Consultant’s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas:

  • Client satisfaction
  • New knowledge and skills acquired by the client
  • Successful project implementation
  • Business unit impact
  • Return on investment
  • Intangible benefits

In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention.

The key concept in any consulting project today is “accountability.” Senior managers are being held more and more accountable for the consulting fees they pay out–so they’re requiring more accountability from consultants. The Consultant’s Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project.

Published by McGraw-Hill in 2011

(Hardcover)
ISBN-10: 0071742824
ISBN-13: 978-0071742825

Additional information

Weight 1 lbs
Dimensions 9.3 × 6.4 × 1 in