Explore in-depth studies in human resources, learning and development and performance improvement fields.
Some of the real-world topics detailed in this book are stress management, effective meeting skills, safety and health initiatives, leadership development, employee engagement, performance improvement, selling skills, recruiting, onboarding, management development, eLearning, machine operator training, organizational development, compliance, coaching, consulting, and more!
This collection of ROI case studies represents the use of the Phillips ROI Methodology in a broad range of applications in the human resources, learning and development, and performance improvement fields. Each case follows the methodology and describes in detail how it was used to show the value of a particular project, program, or initiative.
The case studies we selected met specific guidelines. Each case study includes data that can be converted to monetary values so that ROI can be calculated. The selected case studies provide a method of isolating the effects of the program. The isolation step is necessary the true value of a program. The methodologies included in the case studies presented in this book are control groups, trend line analysis, forecasting, and participant and manager estimates.