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ROI Certification for Healthcare-Ottawa, Ontario, Canada

January 22 @ 8:00 am - January 26 @ 5:00 pm CST

Measuring Value, Impact, and ROI in Healthcare

The ability to connect the dots and show bottom-line accountability while maintaining quality and efficiencies will be the key to survival in the healthcare industry. To meet this challenge healthcare organizations need to be more efficient (cost), more effective (better patient outcomes) and provide better patient satisfaction, while serving more people. This is requiring investments in improvement initiatives and the Phillips ROI Methodology™ is the best process to implement to ensure those investments add value and prove that value to all stakeholders.

In today’s healthcare organizations program sponsors and those who have responsibility for the success of projects are held more accountable than ever for the financial impact and ROI of their programs and projects. These programs and improvement initiatives include:

  • Technology
  • Quality
  • Patient Satisfaction
  • Process Improvement 
  • Innovation
  • Staffing
  • Compliance
  • Physician Leadership

Hosted by: ROI Institute Canada, The Ottawa Hospital 


Fully master all the skills you need to implement a comprehensive ROI initiative in your healthcare organization with our five-day Certification workshop, for healthcare professionals. You’ll gain the skills to become certified in the ROI Methodology and you’ll learn how to sustain the measurement and evaluation process on a continued basis. You’ll also receive ongoing personalized coaching and support once the workshop has ended as you conduct an impact study in your own organization. Once you’ve demonstrated competency in applying the ROI Methodology, you will earn the prestigious Certified ROI
Professional designation. No other workshop gives you access to the same level of expertise as ROI Certification. Offered publicly as well as customized for your organization

The Phillips ROI Methodology™

The Phillips ROI Methodology is a step-by-step credible process that meets the need to show the value used
by organizations all over the world. The methodology is a simple to use and proven process that will generate
a balanced set of data that is believable, realistic and accurate – particularly from the perspective of sponsors
and key stakeholders. To allocate funds to programs, projects and improvement initiatives
that deliver the highest value you must have a method that credibly proves or
“shows” the value.

The Phillips ROI Methodology generates a balanced set of data that are believable, realistic and accurate, from the viewpoint of key stakeholders. The methodology approaches credibility head-on through the use of:

  • A balanced set of data
  • A logical, systematic process
  • Guiding Principles
  • A method to isolate the benefits of a
  • A proven methodology based on
    thousands of applications
  • Emphasis on implementing the
    methodology within an organization
    to ensure the process is sustained
  • A procedure accepted by sponsors,
    executives and others who fund

During the workshop, you will:

  • Apply the ROI Methodology™ to a program in your own organization
    Get detailed, first-hand experience with every step
  • Learn how to calculate ROI
  • Learn how to measure the contribution of training and performance improvement programs
  • Learn how to enhance program results and improve ROI
  • Discover how to convert both tangible and intangible benefits into monetary values

Gain the skills to be fully certified, including:

  • Determine data collection timing and methods
  • Choose appropriate strategies for isolating the effects of programs
  • Calculate or estimate the value of an improvement
  • Apply simple statistical tools to data analysis
  • Analyze data and calculate the actual financial ROI

What’s Included:

  • Pre-Work: Prior to the workshop, you will receive a pre-work form that helps you choose a program within your organization to evaluate using the ROI Methodology. You will then submit pre-work prior to the workshop so that ROI Institute’s Certification Facilitators (Jack and/or Patti Phillips) can best approach the course with your project in mind.
  • Workshop: Five days of content rich, interactive sessions. The focus is on mastering the ROI Methodology and applying it to your project evaluation.
  • Virtual Assistance: Following the 5-day course, ROI Institute provides one-on-one virtual assistance to help you complete your ROI evaluation as soon as possible and ensure your process and data are credible.
  • Right to Use Materials in Your Organization: You have the right to reproduce and use materials you receive at ROI Certification as you build capability in measurement and evaluation within your organization.
  • Certified ROI Professional (CRP) Designation: A unique sought-after credential attained by over 4,000 professionals who have attended ROI Certification. The certification is confirmation of your ability to measure and evaluate programs of many types and tie your programs to deliver bottomline business results.

Certification Benefits:

  •  Demonstrate ability in conducting an impact study
  • Certificate of Accomplishment (upon successful completion of your own impact study)
  • Critical skills that will render you more credible and valuable to your organization’s
  • Permission to conduct one-day workshops on the ROI Methodology in your own

Anyone who needs the skills to measure the impact of learning and performance improvement programs. Individuals who need to demonstrate the ROI and business impact of other initiatives such as human resources, quality, process improvement, organizational change, and technology implementation will also benefit.

Areas fit for ROI Implementation:

•  Human Resources/Human Capital

•  Training/Learning/Development

•  Leadership/Coaching/Mentoring

•  Knowledge Management

•  Organization Effectiveness/Development

•  Lean/Six Sigma

•  Recognition/Incentives/Engagement

•  Change Management

•  Technology/Systems/IT

•  Green Projects/Sustainability

•  Safety and Health

•  Process Improvement

•  Talent Retention

•  Project and Program Management

•  Quality Management

•  Strategy/Planning

•  Marketing/Advertising

•  Communications/Public Relations

•  Mergers and Acquisitions

•  Risk Management/Ethics/Compliance

•  Logistics/Supply Chain/Procurement

•  Performance Measurement and Management

Certification Benefits:

• Demonstrate ability in conducting an impact study
• Achieve the designation of Certified ROI Professional (upon successful completion of your impact study)
• Permission to conduct one-day workshops on the ROI Methodology in your organization
• Sought-after skills that will make you more credible and valuable to your organization’s executives

Member Benefits:

As an additional benefit, you’ll become a member of the ROI Network, the leading resource on the application of the ROI Methodology around the world. As a member of the network, you’ll be an authorized practitioner of the ROI Methodology and entitled to give one-day workshops in your own organization. You’ll also have access to the Members Only area of our website with access to additional tools and resources shared within the ROI Network community.


Canada ROI Certification Ottawa

This program has been approved for 32 (HR General) recertification credit hours toward PHR, SPHR and GPHR recertification through theHR Certification Institute

Download our Certification Brochure for a full workshop overview and visit our Events page to view the current schedule of ROI Certification locations and dates.


January 22 @ 8:00 am
January 26 @ 5:00 pm
Event Category:


Ottawa, Ontario, Canada
Ottawa, Ontario Canada + Google Map